About the Staff
Meet The STaff
Joel has been with Hope Landing since 2011. Since hired, he has served in multiple roles including caregiver, project manager, and now serves as our Executive Director. While he wears many hats, his primary charge is to manage the day to day business operations, he also enjoys assisting our owner with business development. Joel came to Hope Landing fresh out of college with a degree in Biology from Olivet College. He found his niche while caring for the residents of Hope Landing. Since graduating Olivet, Joel has received his Certified Assisted Living Director and a Certified Dementia Practitioner. His service extends beyond Hope Landing as he helps the Michigan Centers for Assisted Living as the Marketing Committee Chair. He is also a Board Member of The Charlotte Rotary Club. Joel is happily married with a daughter and a four-legged baby. Joel enjoys staying active through many forms of physical exercise. The area of his job he enjoys the most is one on one time with each resident. The time spent connecting, building relationships and sharing stories is why he loves coming to work each day.
Director of Operations & Dining Services
Director of Operations and Dining Services, FranCee English, grew up in the Chicago suburbs. She moved to Michigan over 30 years ago. Before coming to Hope Landing she helped her husband manage the Charlotte Country Club, where she oversaw the restaurant and lounge operations. Prior to being employed with Hope Landing, she did some volunteer work. During this time, she fell in love with the family-like environment. After the Country Club was sold, she decided to join the Hope Landing team. She has been a member of the Hope Landing Team since 2012.
In her spare time, she loves spending time with family. She loves the outdoors and attempts to golf.
Director of Resident Care
Maddy has been with Hope Landing since 2016. She came to Hope Landing fresh from Central Michigan University. Because Maddy had experience in food service at CMU she initially joined Hope Landing in the kitchen. At the time, she thought it would be a year or less tenure. After a while Maddy decided to try being a Caregiver within the business. It was during this time that her heart was really changed, and she decided that caring for seniors is what she was meant to do. Maddy has always been a favorite of our residents and has frequently been voted Teammate of the Quarter by her peers. She was promoted from caregiving into a role as our Care Team Coordinator where she oversaw all direct care staff. In 2021 Maddy earned her Certified Assisted Living Director.
All of her success lead to her earning her current role as our Director of Resident Care. Her role is to oversee all resident needs and supervise our Care Team Coordinators. Outside of work Maddy has many hobbies. She has two pups which she loves to snuggle, she enjoys painting, playing cards, watching TV and renovating her 100+ year old farmhouse.
Care Team Coordinator
Amber came into her own when she hired into Hope Landing. With no prior experience in caregiving, she made her way at Hope Landing by truly caring for her residents, having strong dedication to not only them but her teammates as well.
Amber earned quite a few achievements and awards while working at Hope Landing from Teammate of the Quarter to a slightly larger honor when she won the 2020 Caregiver Of The Year for the state of Michigan. All of this excellent work propelled her to her current role as Care Team Coordinator where she oversees our Day Shift Care Team. Amber enjoys staying active at home, she is married to her best friend Ryan and together they have a son Henry. Amber also has 2 fur babies.
Care Team Coordinator
Jen came to Hope Landing with over 13 years of care experience. After a long history with one company, she decided to look for a new opportunity closer to her family’s new home in Charlotte. Fortunately, for us, she found Hope Landing. Her leadership skills and high level of accountability were evident from Day 1. She was quickly offered a leadership role as our Night Shift Care Team Coordinator. Outside of work, she enjoys spending all her free time with her husband and 3 boys doing anything outside! Some of her families’ favorite activities are camping, fishing, riding dirt bikes and hiking!
Jen’s favorite part of working at Hope Landing is getting to know the residents and hearing stories from their lives. She excited to be apart of our team and help us continue delivering top notch care to all our residents!
Where do I begin? I don’t have enough words to thank you for all you and everyone at Hope has done for myself and especially my mom! The care and compassion that you all have shared is overwhelming. I’ve made wonderful friends & wonderful memories at Hope! Mom loved her little apartment! She loved the fireplace and she loved all of you! Th… Read more
We just wanted to say thanks for all you did for Iva. You don’t know how much peace we had knowing she was in good hands. Your staff was wonderful. I know she always talked about going home, but I know she liked it there and she liked the people and staff. (She thought it was a real nice hotel.) Denny says if you ever need anything, call. He really… Read more
Hope Landing is a small, caring hometown assisted living facility. I feel very lucky that I found such a wonderful place for my Mom. From the moment you walk into the building, you feel at home. Each resident has a small but comfortable room, where they may bring their own belongings. The rooms are kept very clean by a wonderful staff. Activities a… Read more
We wanted to thank you again for all the care and thoughtfulness you gave to our mother over the last two and a half year of her life. She was at home there and greatly appreciated all that you and Cheri and the entire staff did for her. She wasn’t real hard to please, but I know she had her moments. We found your care superb and your generosity of… Read more
Good morning to you all! Nothing special in this email except to say that I was just thinking about Dad and a feeling of such gratitude for all you do came over me. So I thought I would just share how much you are appreciated! Susie and I talked this weekend, (I had called Dad to tell him my youngest daughter received a Naval ROTC scholarship and … Read more
You have created a “Dream” assisted living facility. Thank you for providing a beautiful facility that is attractive, has delicious food, social activities, and most important – spectacular staff. Thank you for your personal touch. God bless you.
Dear Lyle & Cindy, Thank you for the wonderful care you and your staff gave to mom during her four and a half years at Hope Landing. Hope Landing really became her home and you did so much to make her comfortable. It was such a comfort knowing she was safe and so well-cared for also. The concern and compassion extended to all of us during her fina… Read more
There is no way our family can express our gratitude for your compassionate and gentle care you gave our dear mother. She was so comfortable and at home there. When we asked her who her favorite was, she always replied, “Oh, they’re all good kids, and I like them all.” Thank you all for making her last sixteen months as easy and enjoyable for her a… Read more
Dear Lyle and Staff, Thank you so very much for the wonderful care you gave my Mother Leona for the last 6 years. She made wonderful friends at Hope Landing and enjoyed all the activities you provided. When Sheri and Joel went to the hospital to visit with Mom, Sheri picked up Mom’s hand to comfort her. Mom looked into Sheri’s eyes and asked he… Read more
Dear Lyle & Staff, Lyle, I want to take this opportunity to thank you and all of your staff for the wonderful care you gave my mother during her stay at your facility. All of our family appreciates how welcomed our mother felt. Even though my mother missed her home of many years, she knew she couldn’t have come to a better place. We also want to t… Read more