About the Staff

Meet The STaff

Joel Fox

Executive Director

Joel has been with Hope Landing since 2011. Since hired, he has served in multiple roles including caregiver, project manager, and now serves as our Executive Director. While he wears many hats, his primary charge is to manage the day to day business operations, he also enjoys assisting our owner with business development. Joel came to Hope Landing fresh out of college with a degree in Biology from Olivet College. He found his niche while caring for the residents of Hope Landing. Since graduating Olivet, Joel has received his Certified Assisted Living Director and a Certified Dementia Practitioner. His service extends beyond Hope Landing as he helps the Michigan Centers for Assisted Living as the Marketing Committee Chair. He is also a Board Member of The Charlotte Rotary Club. Joel is happily married with a daughter and a four-legged baby. Joel enjoys staying active through many forms of physical exercise. The area of his job he enjoys the most is one on one time with each resident. The time spent connecting, building relationships and sharing stories is why he loves coming to work each day.

FranCee English

Director of Operations & Dining Services

Director of Operations and Dining Services, FranCee English, grew up in the Chicago suburbs. She moved to Michigan over 30 years ago. Before coming to Hope Landing she helped her husband manage the Charlotte Country Club, where she oversaw the restaurant and lounge operations. Prior to being employed with Hope Landing, she did some volunteer work. During this time, she fell in love with the family-like environment. After the Country Club was sold, she decided to join the Hope Landing team. She has been a member of the Hope Landing Team since 2012.

In her spare time, she loves spending time with family. She loves the outdoors and attempts to golf.

Madeleine Snore

Care Team Coordinator

Maddy has been with Hope Landing since 2016. She came to Hope Landing fresh from Central Michigan University. Because Maddy had experience in food service at CMU she initially joined Hope Landing in the kitchen. At the time, she thought it would be a year or less tenure. After a while Maddy decided to try being a Caregiver within the business. It was during this time that her heart was really changed and she decided that caring for seniors is what she was meant to do. Maddy has always been a favorite of our residents and has frequently been voted Teammate of the Quarter by her peers.

All of her success lead to her earning her current role as our Care Team Coordinator where she leads our care team. Outside of work Maddy has many hobbies. She has two pups which she loves to snuggle, she enjoys painting, playing cards, watching TV and renovating her 100+ year old farm house.



Kelly has been with Hope Landing since 2014. She worked as a caregiver with the company for over 6 years. In those years she often said “yes” to new challenges and took opportunities to learn new skills. Saying yes and learning those new skills led her to being selected as our Resident Care Coordinator. Kelly grew up in Charlotte. Prior to working at Hope Landing, Kelly worked over a decade in the retail. Following her time in retail, she spent time at home focusing on her family and being a mom. In her time home, she realized that she is happiest when she is around people. She decided to seek a job that could fill that need, and that is when she began working at Hope Landing. With her caring heart, and love for people…the job and her clicked from the start.

When not working, Kelly enjoys spending time with her family.

You have created a “Dream” assisted living facility. Thank you for providing a beautiful facility that is attractive, has delicious food, social activities, and most important – spectacular staff. Thank you for your personal touch. God bless you.
Don & Jan C.